Terms & Conditions

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and pln86 ("Company", "we", "us", "our"), governing your access to and use of the website at https://pln86.cam and all associated services, games, and products (collectively the "Platform"). By registering an account, making a deposit, or otherwise using the Platform, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety.

If you do not agree to any part of these Terms and Conditions, you must immediately cease all use of the Platform and close your account. Continued use of the Platform after any amendments have been published constitutes your acceptance of those changes.

1 Definitions

For the purposes of this Agreement, the following terms shall have the meanings ascribed to them:

• "Account" — the registered user account maintained by the Company on behalf of the Player.
• "Balance" — the total funds credited to a Player's Account, including both real-money funds and bonus funds where separately designated.
• "Bonus Funds" — any promotional credits, free spins, or matched bonus amounts credited to a Player's Account pursuant to a specific promotion.
• "Company" — pln86, a gaming platform licensed under Curaçao eGaming regulations, operating the Platform at https://pln86.cam.
• "Game" — any sports betting market, casino game, live dealer game, slot, lottery (including togel, Indonesia's traditional numbers lottery), or other wagering activity available on the Platform.
• "KYC" — Know Your Customer; the identity and age verification procedures required by the Company pursuant to applicable licensing requirements and anti-money-laundering policies.
• "Platform" — the website at https://pln86.cam, including all subdomains, mobile versions, and associated applications.
• "Player" — any individual who has registered an Account and uses the Platform.
• "Real Money" — funds deposited by the Player using a supported payment method, denominated in Indonesian Rupiah (IDR/Rp).
• "Wagering Requirement" — the number of times a Player must bet a specified amount before Bonus Funds may be converted to withdrawable Real Money.
• "WIB" — Western Indonesia Time (UTC+7), which applies to Jakarta, Surabaya, Medan, Bandung, and the majority of Indonesia's population.

2 Eligibility

2.1 Age Requirement

You must be at least 21 years of age to register an Account or place any wager on the Platform. This age restriction applies regardless of your location. We strictly enforce this requirement in accordance with our licensing obligations and our commitment to responsible gaming. Any Account found to belong to a person under 21 years of age will be immediately suspended and all funds will be refunded to the original payment source after deduction of any bonuses.

2.2 Residential Eligibility

The Platform is intended primarily for players who are residents of Indonesia. By registering, you represent and warrant that you are accessing the Platform from a jurisdiction in which online gaming via offshore operators is not expressly prohibited for you as an individual. It is your responsibility to consult local legal counsel if you are uncertain about your eligibility.

2.3 Prohibited Persons

The following persons are not permitted to register or maintain an Account:

• Individuals under 21 years of age.
• Current employees, contractors, or agents of pln86 or any of its affiliated companies.
• Immediate family members (spouse, parents, children, siblings) of pln86 employees who share the same household.
• Persons who have previously been self-excluded from pln86 or from any other gaming platform affiliated with pln86, for the duration of the self-exclusion period.
• Persons previously excluded from pln86 for fraudulent activity, collusion, or material breach of these Terms.

2.4 Single Account Rule

Each individual person may maintain only one (1) Account. Creating duplicate Accounts — whether using the same or different identifying information — is strictly prohibited. pln86 reserves the right to close duplicate Accounts, void all wagers placed from them, and withhold any winnings pending investigation.

3 Account Registration

3.1 Registration Requirements

To register an Account, you must provide accurate and complete information, including your legal full name, date of birth, valid email address, mobile phone number registered in Indonesia, preferred currency (IDR), and your bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, or another supported Indonesian bank) or e-wallet (OVO, DANA, GoPay, ShopeePay, or LinkAja).

3.2 Accuracy of Information

You warrant that all information provided during registration is true, accurate, current, and complete. You must promptly update your Account information if any details change. Providing false, inaccurate, or misleading information constitutes a material breach of these Terms and may result in immediate Account suspension without prior notice.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You agree not to share your login credentials with any third party and to notify our support team immediately at [email protected] if you suspect unauthorized access to your Account. pln86 will not be liable for losses resulting from unauthorized access caused by your failure to maintain credential security.

3.4 Account Activity

Accounts that have been inactive (no login, deposit, or wagering activity) for a consecutive period of twelve (12) months may be classified as dormant. pln86 reserves the right to deduct an administrative maintenance fee of Rp 50,000 per month from dormant Account balances, subject to applicable law. Players will be notified by email before any fees are applied.

4 Identity Verification (KYC)

4.1 Mandatory Verification

pln86 is required by its international gaming license to verify the identity of all Players prior to processing withdrawals exceeding Rp 500,000, or at any time at the Company's discretion. KYC verification may include submission of government-issued photographic identification (KTP/Kartu Tanda Penduduk, passport, or driver's license), a selfie holding the ID document, and proof of payment method ownership.

4.2 Verification Timeline

The Company will process KYC documents within two (2) business days of receipt of a complete documentation package. Incomplete submissions will be returned to the Player with guidance on the missing items. Withdrawals will be placed on hold pending successful verification. The Company bears no liability for delays caused by the Player's failure to submit timely, legible, or authentic documentation.

4.3 Anti-Money Laundering

pln86 is committed to preventing money laundering and terrorist financing. We reserve the right to request additional source-of-funds documentation for large transactions or unusual betting patterns. Where legally required, we may report suspicious activity to the relevant authorities without notifying the Player. All account activity is monitored by automated and manual review systems.

5 Deposits

5.1 Supported Methods

pln86 accepts deposits via the following methods for Indonesian Players: bank transfers to BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), and Bank Permata; e-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are denominated in Indonesian Rupiah (IDR / Rp).

5.2 Minimum and Maximum Deposits

The minimum deposit amount is Rp 50,000 per transaction. Maximum deposit limits may vary by payment method and VIP tier. Players may contact customer support to request higher deposit limits subject to enhanced verification. Deposits are credited to Account balances instantly or within a maximum of fifteen (15) minutes of confirmed bank receipt.

5.3 Deposit Accuracy

You are responsible for ensuring the accuracy of all deposit transfer details including the correct destination bank account number and the unique reference code provided by pln86 at the time of each transaction. Deposits made to incorrect account numbers or without the required reference code may be delayed. pln86 bears no responsibility for funds lost due to incorrect transfer details entered by the Player.

5.4 Third-Party Deposits

All deposits must originate from a payment account registered in the Player's own name. Deposits from third-party bank accounts, e-wallets, or payment instruments belonging to another individual are strictly prohibited. Where a third-party deposit is identified, pln86 reserves the right to void all associated wagers and return the funds to the originating account after deduction of applicable processing fees.

6 Withdrawals

6.1 Eligibility to Withdraw

Withdrawals are available to Players who have completed KYC verification and whose Real Money balance is equal to or greater than the minimum withdrawal amount. Real Money balances must have been wagered at least once on any eligible game before they can be withdrawn, to confirm the deposit was made for genuine gaming activity.

6.2 Minimum and Maximum Withdrawals

The minimum withdrawal amount is Rp 100,000 per transaction. Daily withdrawal limits are as follows by VIP tier: Bronze — Rp 10,000,000; Silver — Rp 25,000,000; Gold — Rp 50,000,000; Platinum — Rp 150,000,000; Diamond and above — subject to individual agreement with your account manager.

6.3 Processing Times

pln86 targets processing of withdrawal requests within 15 minutes for verified accounts during standard operating hours (09:00 – 23:00 WIB). Requests submitted outside operating hours will be processed at the start of the next business session. Diamond and Platinum VIP members benefit from 24/7 priority withdrawal processing. pln86 will not be liable for delays caused by third-party banking or e-wallet processing times.

6.4 Withdrawal Method

Withdrawals will be credited exclusively to the same bank account or e-wallet used for the most recent deposit. pln86 does not allow withdrawals to accounts or instruments different from those on file. If your primary deposit method is unavailable, contact support in advance to arrange an alternative verified method.

6.5 Withdrawal Fees

pln86 does not charge fees on standard withdrawals. However, for Players who request more than three (3) withdrawals within a single 24-hour per iod, a processing fee of Rp 10,000 may be applied to the fourth and subsequent requests within that period.

7 Bonuses & Promotions

7.1 General Bonus Terms

All bonuses and promotional offers made available by pln86 are subject to the specific terms attached to each promotion, in addition to these general Terms and Conditions. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail for the matters they address.

7.2 Wagering Requirements

Unless otherwise stated in a specific promotion, all Bonus Funds are subject to a wagering requirement of 30 times (30x) the bonus amount before any derived winnings may be withdrawn as Real Money. For example, a bonus of Rp 100,000 requires total wagering of Rp 3,000,000 before withdrawal eligibility is granted.

7.3 Game Contribution Rates

Not all games contribute equally toward satisfying wagering requirements. Standard contribution rates are as follows:

• Slot games: 100% contribution
• Live casino games (Baccarat, Roulette, Blackjack): 10% contribution
• Table games (RNG): 15% contribution
• Sports betting pre-match (odds 1.50 and above): 100% contribution
• Sports betting live in-play: 50% contribution
• Togel (lottery numbers games): 25% contribution

7.4 Bonus Validity

Bonus Funds and associated wagering requirements must be completed within the validity period specified for each promotion. Unused Bonus Funds and unmet wagering requirements will expire automatically upon the end of the validity period. Expired Bonus Funds will be removed from the Account balance without compensation.

7.5 Bonus Abuse

pln86 reserves the right to withhold, void, or reclaim any bonus or associated winnings where we have reasonable grounds to believe that a Player has engaged in bonus abuse, including but not limited to: creating multiple Accounts to claim the same promotion, using low-risk betting strategies designed to exploit wagering requirements, coordinating with other Players to circumvent bonus terms, or providing false information to qualify for a promotion.

7.6 Welcome Bonus

New Players are eligible for the Welcome Bonus on their first deposit only. The Welcome Bonus is a 100% match up to Rp 2,000,000 subject to a minimum deposit of Rp 100,000. The Welcome Bonus carries a 30x wagering requirement and must be completed within 30 days of the bonus being credited. The Welcome Bonus cannot be combined with any other first-deposit promotion unless explicitly stated.

8 Betting Rules

8.1 Acceptance of Bets

pln86 reserves the right to refuse, limit, or void any bet at its sole discretion, including where a bet appears to be placed on the basis of insider information, where odds or game results have been affected by error, or where the bet would exceed the maximum payout limits applicable to the relevant game or market.

8.2 Maximum Payouts

Maximum single-event payout limits apply across all game categories. Sports betting payouts are capped at Rp 500,000,000 per event per account per day. Slot game jackpot payouts are subject to individual game provider terms. Live casino single-round payouts are capped as displayed at each table. These limits may be adjusted for VIP members by prior written agreement.

8.3 Errors and Malfunctions

In the event of a technical malfunction, software error, or human error resulting in incorrect odds, payout rates, or game outcomes, pln86 reserves the right to void affected bets and refund stakes. The Company's determination of the correct outcome in such circumstances shall be final. Players who have materially benefited from a known error are required to notify support immediately.

8.4 Sports Betting — Specific Rules

All sports betting, including bandar bola (football bookmaking markets) and mix parlay (multi-leg accumulator bets), is governed by the specific rules applicable to each sport and market type. These rules are available within the sports betting section of the Platform. Key principles include: bets are settled on the official result at the end of regulation time unless otherwise stated; abandoned or postponed events are voided unless completed within 48 hours of the original scheduled start time; and voor bola (Asian handicap) bets are settled according to the Company's published handicap settlement rules.

9 Prohibited Conduct

The following conduct is strictly prohibited on the Platform. Violation of any of these rules may result in immediate Account suspension, forfeiture of balances, and where appropriate, referral to relevant law enforcement authorities:

• Using automated software, bots, scripts, or artificial intelligence to place bets or interact with the Platform.
• Exploiting software bugs, glitches, or errors in a manner that provides an unfair advantage.
• Colluding with other Players to influence game outcomes, share hole-card information in poker, or manipulate betting markets.
• Engaging in money laundering, terrorist financing, or any other illegal financial activity through the Platform.
• Providing false identification documents or any fraudulent information during KYC procedures.
• Accessing the Platform using a VPN, proxy, or other IP-masking technology to circumvent geographic or account-level restrictions.
• Allowing any third party to operate your Account, place bets on your behalf, or access your Account credentials.
• Attempting to reverse-engineer, decompile, or otherwise interfere with the Platform's software or security systems.
• Engaging in abusive, threatening, or harassing behavior toward pln86 staff or other Players via any communication channel.

10 Responsible Gaming

pln86 is committed to promoting responsible gaming practices. We provide a range of tools to help Players manage their gambling activity. These tools are available free of charge through your Account settings or by contacting our support team.

10.1 Available Tools

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Session Time Limits: Configure automatic session reminders or enforced log-out timers.
• Reality Checks: Receive periodic on-screen notifications showing your session duration and net win/loss position.
• Self-Exclusion: Request a temporary (30 days to 12 months) or permanent self-exclusion from the Platform. Once activated, self-exclusion cannot be reversed during the exclusion period.
• Cool-Off Periods: Take a short break of 24 hours, 7 days, or 30 days without permanently closing your Account.

10.2 Seeking Help

If you believe your gambling is becoming a problem, or if someone you care about is experiencing difficulty, please visit our dedicated Responsible Gaming page for self-assessment tools and international helpline contacts. Gaming should always remain an entertainment activity within your financial means.

11 Intellectual Property

All content on the Platform, including but not limited to software, source code, databases, text, graphics, logos, icons, images, audio clips, and game interfaces, is the proprietary property of pln86 or its content suppliers and is protected by applicable international intellectual property laws. The pln86 brand name, logo, and all associated trademarks are the exclusive property of the Company.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any Platform content without the prior written consent of pln86.

12 Limitation of Liability

12.1 Service Availability

pln86 will use commercially reasonable efforts to ensure the Platform is available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to scheduled maintenance, emergency technical work, or circumstances beyond our reasonable control, including acts of God, government action, internet infrastructure failures, or third-party service outages.

12.2 Liability Cap

To the maximum extent permitted by applicable law, pln86's total aggregate liability to you for any claim arising from your use of the Platform shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim. pln86 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill.

12.3 Third-Party Games

The games available on the Platform are supplied by independent third-party providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft. pln86 acts as a distribution platform for these games and accepts no liability for errors, malfunctions, or disputes arising directly from the operation of third-party game software, beyond our obligation to refer such disputes to the relevant provider for resolution.

13 Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Our Privacy Policy explains how pln86 collects, processes, stores, and protects your personal data in connection with your use of the Platform. We encourage you to read the Privacy Policy carefully before registering an Account.

A copy of our Privacy Policy is available at https://pln86.cam/privacy-policy. By accepting these Terms and Conditions, you confirm that you have also read and accept the Privacy Policy.

14 Amendments

pln86 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Material changes will be communicated to registered Players by email to the address on file and by a prominent notice on the Platform homepage at least seven (7) days before the changes take effect, except where changes are required by law or by regulatory instruction, in which case they may take effect immediately.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must discontinue use of the Platform and may request Account closure and withdrawal of your remaining Real Money balance.

15 Termination

15.1 Termination by Player

You may close your Account at any time by contacting our support team at [email protected]. Upon receiving your closure request, pln86 will process any pending verified withdrawal of your Real Money balance within the standard processing timeframe. Bonus Funds remaining at the time of Account closure will be forfeited.

15.2 Termination by pln86

pln86 reserves the right to suspend or permanently close any Account, with or without prior notice, in circumstances including but not limited to: breach of these Terms and Conditions; evidence of fraud, cheating, or collusion; provision of false identification; failure to complete KYC verification within a reasonable timeframe; or where continued operation of the Account would present a regulatory, legal, or reputational risk to the Company.

15.3 Effect of Termination

Upon Account closure, your license to use the Platform is immediately revoked. pln86 will retain your personal data for the period required by applicable legal and regulatory obligations. Sections of these Terms relating to intellectual property, limitation of liability, and governing law shall survive termination indefinitely.

16 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao, where pln86 holds its gaming license. Any dispute arising out of or in connection with these Terms that cannot be resolved through our internal complaints procedure shall be referred to binding arbitration under the rules of the Curaçao eGaming licensing authority.

Nothing in this clause shall prevent either party from seeking urgent injunctive relief before a competent court of any jurisdiction where necessary to protect confidential information or intellectual property rights. You acknowledge and agree that, in using this Platform, you may be subject to the laws of your own jurisdiction in addition to the laws governing this Agreement, and that compliance with both is your responsibility.

17 Contact

If you have any questions, concerns, or complaints relating to these Terms and Conditions, or to your Account, please contact the pln86 support team through the following channel:

For formal legal notices, please mark your correspondence clearly as "Legal Notice – Terms and Conditions" in the subject line of your email. pln86 will acknowledge receipt of formal notices within two (2) business days.

Our internal complaints procedure allows for an initial response within 48 hours and a final resolution within 14 business days. If you remain unsatisfied with the outcome of our internal process, you may escalate your complaint to the Curaçao eGaming licensing authority.